Reliable and repeatable procedures

The key to organizational success is to establish reliable and repeatable procedures that cover the tasks required, including the one-off variations.

HOW TO procedures are specific stepped-out actions to complete a stated purpose.

The purpose should be distinct.  Do not have a multi-purpose purpose.  Don’t create one complicated procedure called Handling Accounts but focus on three procedures:  Open Account, Change Account, Close Account.

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

w

Connecting to %s